The RAAD Group realized that their current customer system was no longer adequate. Growth made it clear that the system lacked scalability, making customer data cluttered and repetitive tasks time-consuming. After testing several accounting programs that did not meet their flexibility requirements, RAAD decided to have a custom application developed by Lifino to support their growth.
Our approach for large projects is to work in sprints in which we plan and realize specific functionalities. Our focus is on developments that save the most time and have the greatest impact, in order to best support growth. The advantage of these sprints is that we can realize, present and collect feedback on working modules in a short period of time.
The key to success in developing complex projects is direct communication with the end users. By listening to employees, we build not only what is requested, but more importantly what is needed.
We automated several business processes to give employees more time to focus on strategic tasks. Implementing automation has significantly increased efficiency.
For example, we automated invoicing, open items reminders, time analysis and collection emails. Thanks to these automations, RAAD now has a better grip on their business processes, allowing them to focus more on maintaining client relationships and performing administrative work.
In addition to essential automations, the application provides structure and overview in data management, including client information, tax data, WWFT, and various tax return schedules (VAT, IB, VPB). Data is automatically populated and validated using external services such as the Chamber of Commerce register.
This mainly helps them streamline daily tasks and easily look up tax information.
"In mid-2019, we knocked on Lifino's door for a new program for our company. They developed a system that our team of 30 uses daily to view client data, tax reporting, record hours, and more.
We have been working with Danny and his team for 5 years now. We really appreciate the commitment and good suggestions! The program saves us about 30% in time. We are super satisfied with it!"
CEO, RAAD International
"In mid-2019, we knocked on Lifino's door for a new program for our company. They developed a system that our team of 30 uses daily to view client data, tax reporting, record hours, and more.
We have been working with Danny and his team for 5 years now. We really appreciate the commitment and good suggestions! The program saves us about 30% in time. We are super satisfied with it!"
CEO, RAAD International
"Lifino listens carefully to your needs to create something that best suits your business.
The aftercare is also excellent; regularly they ask if everything is still working well and to their liking. And the price is fine too!"
Owner, Our Home Island
"The guys at Lifino have been excellent in helping us increase sales of our online shops Healthy Bakers and Happy Bakers.
Clear communication, quick access and effective marketing strategies."
Manager, The Master Bakery